Double Impact: Nicole Brown's Dual Legacy as PAU Alumna and Staff Leader

In honor of Women’s History Month, we are spotlighting Nicole Brown, Assistant Department Manager and Program Manager for the MS program at Palo Alto University. An alumna, dedicated mentor, and passionate advocate for mental health, Brown’s journey at PAU is one of resilience, commitment, and empowerment.

Brown’s connection to PAU began early, with her godmother, who had worked at the university for 20 years, introducing her to the institution. This personal link sparked a lasting bond with PAU, and after earning her B.A. in Psychology and Social Action in 2018, Brown quickly transitioned into staff roles, making an impact on campus. As she climbed the ranks within the university, Brown simultaneously pursued her M.A. in Counseling, further deepening her commitment to mental health.

Her dedication to the field is deeply personal. After experiencing the profound loss of her godmother and a close friend, along with witnessing her sister’s near-fatal accident, Brown found her calling in counseling. Reflecting on these pivotal moments, she shares, “The mental health support I witnessed during these events confirmed that I wanted to go into counseling.” These life experiences continue to shape Brown’s professional and personal values, motivating her to help others navigate their own challenges with mental health.

Beyond academics and work, one of the most rewarding aspects of Brown’s experience at PAU has been the relationships she’s built over the years. During her undergraduate years, she formed a close-knit group of women who are now working in STEM and mental health fields. Brown continues to meet with this group monthly, and they have become a source of ongoing support and inspiration throughout her professional journey.

Brown also credits two influential women at PAU—Yvette Walkinshaw, Psychology Department Manager, and Ana Castrillo, Director of Student Support—as vital mentors who have helped shape her career. “They have been beyond supportive, and I have looked to them as role models and mentors in the field,” Brown says. These women have not only guided her professionally but also helped her develop a deeper understanding of her own potential.

In her current role at PAU, Brown is dedicated to empowering students and ensuring they have the support they need to succeed. As someone who has “sat in their seat,” Brown takes her responsibility as a student advocate seriously. She emphasizes the importance of self-recognition and standing up for the work that one does. “Celebrate yourself in that field first and recognize your place. Always advocate for the work that you do,” she advises aspiring professionals.

Her words of perseverance also resonate deeply with those who face challenges. “Just because you’re told no doesn’t mean it’s the end of the road. You can still get to your destination—it just takes different turns along the way,” she explains. This powerful perspective has helped guide both students and colleagues through their own professional paths, reminding them that setbacks are often just redirections.

Brown’s advice for the PAU community extends beyond professional life. “Never forget your own mental health care. Never forget yourself,” she shares. This reminder underscores the importance of prioritizing self-care, a principle Brown practices in her daily life.

Looking ahead, Brown remains committed to making a lasting impact as a member of the PAU community. She envisions herself continuing to serve as a voice for students, advocating for their needs, and supporting their academic and personal growth.

Outside of her professional roles, Brown enjoys spending time with her family, hiking with her dog Rammie, and playing football in an all-women’s league. These activities provide her with a balance of relaxation and empowerment, helping her maintain the energy and focus needed to inspire others.

Brown’s journey is a powerful reminder of the importance of perseverance, mentorship, and community. Her work at PAU continues to impact students, staff, and faculty, as she remains a passionate advocate for mental health and a leader who champions the success of others.