State Contacts for Making Education-Related Consumer Complaints

Private School Licensure Division, Alabama Community College System  

PO Box 302130, Montgomery, AL 36130-2130

https://psl.asc.edu/External/Complaints.aspx 

Alaska Commission on Postsecondary Education, PO Box 110505, Juneau, AK 99811-0505 

EED.ACPE-IA@alaska.gov 

https://acpe.alaska.gov/ConsumerProtection

Arkansas Department of Higher Education 

425 Main Street, Suite 400, Little Rock, AR  72201 

sbpce@arkansas.gov 

https://www.adhe.edu/private-career-education/students/ 

California Bureau for Private Postsecondary Education, PO Box 980818, W. Sacramento, CA 95798-0818

bppe@dca.ca.gov 

http://www.bppe.ca.gov/forms_pubs/complaint.pdf 

Colorado Department of Higher Education 

1560 Broadway, Suite 1600 Denver, Colorado 80202 

https://highered.colorado.gov/complaint-procedures 

Emily Bjornberg, Senior Consultant Academic Affairs, Connecticut Office of Higher Education 

450 Columbus Blvd, Suite 707, Hartford, CT 06103

Emily.Bjornberg@ct.gov

www.ohe.ct.gov

860-947-1824 (office)

Delaware Higher Education Office 

John G. Townsend Building, Suite 2, Dover, DE 19901 

dheo@doe.k12.de.us 

Delaware Attorney General Consumer Protection 

Wilmington: 820 N. French Street 5th floor, Wilmington, DE 19801 

consumer.protection@state.de.us 

District of Columbia Office of the State Superintendent of Education 

Higher Education Licensure Commission 

1050 First Street, NE Washington, DC 20002

http://osse.dc.gov/service/public-complaints 

Florida Commission for Independent Education 

325 W. Gaines Street, Suite 1414, Tallahassee, FL 32399-0400 

http://www.fldoe.org/policy/cie/file-a-complaint.stml 

Georgia Nonpublic Postsecondary Education Commission 

2082 E. Exchange Pl. #220, Tucker, GA 30084-5334

 https://gnpec.georgia.gov/student-complaints

Hawaii Postsecondary Education Authorization Program 

P.O. Box 541, Honolulu, Hawaii 96809 

hpeap@dcca.hawaii.gov

 http://cca.hawaii.gov/hpeap/student-complaint-process/

Idaho State Board of Education Attn: State Coordinator for Private Colleges and Proprietary Schools 

650 West State Street, PO Box 83720 Boise, ID 83720-0037

https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/studentcomplaint-procedures/ 

Illinois Board of Higher Education 

1 North Old State Capitol Plaza Suite 333 Springfield, IL 62701 

complaints@ibhe.org

http://complaints.ibhe.org/ 

Indiana Commission for Higher Education 

101 W. Ohio Street, Suite 300 Indianapolis IN 46204-4206 

http://www.in.gov/che/2744.htm complaints@che.in.gov 

Iowa Student Aid Commission 

430 E. Grand Ave., 3rd Floor, Des Moines, IA 50309 

info@iowacollegeaid.gov  

https://www.iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaint   

Jennifer Armour, Associate Director Kansas Board of Regents 

1000 SW Jackson Street, Suite 520, Topeka, KS 66612-1368 

http://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process 

(785) 430-4288 

jarmour@ksbor.org  

Kentucky Council on Postsecondary Education

http://cpe.ky.gov/campuses/consumer_complaint.html

 http://cpe.ky.gov/campuses/complaintform  

Office of the Attorney General 

Capitol Suite 118, 700 Capitol Avenue,  Frankfort, KY 40601-3449

 consumer.protection@ag.ky.gov

https://ag.ky.gov/Priorities/Protecting-Kentuckians/Consumers/Pages/ConsumerComplaints.aspx

Louisiana Attorney General Office, Consumer Protection Section, PO Box 94005, Baton Rouge, LA 70804 

ConsumerInfo@ag.louisiana.gov, 1-800-351-4889, 225-326-6465 

http://www.ag.state.la.us/ConsumerDisputes 

Louisiana Board of Regents, Attn: Carol Marabella

P.O. Box 3677, Baton Rouge, LA 70821-3677 

Complaints may also be sent to: Louisiana Board of Regents, Attn: Melissa Anders, 

P.O. Box 3677, Baton Rouge, LA 70821-3677 

http://www.regents.la.gov/assets/docs/2013/03/Board-of-Regents-SARA-Student-ComplaintForm.pdf 

Maine Department of Education 

Anita Bernhardt - Complaints 

23 State House Station Augusta, ME 04333-0023 

Maine Attorney General Consumer Protection Division 

6 State House Station Augusta, ME 04333 

http://www.maine.gov/ag/consumer/complaints/complaint_form.shtml 

Maryland Higher Education Commission 

6 North Liberty Street, 10th Floor, Baltimore, MD 21201 

(410) 767-3388 

http://mhec.maryland.gov/institutions_training/Documents/acadaff/MHECStudentComplaintFor ms.pdf 

Office of the Attorney General, Consumer Protection Division 

200 St. Paul Place, Baltimore, MD 21202 

Consumer Protection Hotline: (410) 528-8662 

consumer@oag.state.md.us 

http://www.oag.state.md.us/Consumer/complaint.htm 

Massachusetts Board of Higher Education 

One Ashburton Place Room 1401 Boston, MA 02108 

http://www.mass.edu/forstufam/complaints/complaintform.asp

Michigan Department of Licensing and Regulatory Affairs, Bureau of Commercial Services, Licensing Division 

Department of Licensing and Regulatory Affairs Corporations, Securities & Commercial Licensing Schools and Licensing 

PO Box 30018 Lansing MI 48909 

http://www.michigan.gov/documents/lara/LCE-992_0715_494884_7.pdf 

Minnesota Office of Higher Education 

1450 Energy Park Drive, Suite 350, St. Paul, MN 55108-5227

http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Mississippi Commission on College Accreditation 

3825 Ridgewood Road, Jackson, MS 39211-6453

 http://www.mississippi.edu/mcca/downloads/mccastudentcomplaintform.pdf 

Consumer Protection Division, Office of the Attorney General

PO Box 22947, Jackson, MS 39225-2947

http://www.ago.state.ms.us/index.php/contact (email) http://www.ago.state.ms.us/forms/complaint-form/ 

Missouri Department of Higher Education and Workforce Development 

301 W. High Street, Suite 840 

PO Box 1469 

Jefferson City, MO 65102-1469,  

info@dhewd.mo.gov 

Policy: http://dhewd.mo.gov/documents/POLICYONCOMPLAINTRESOLUTIONreviseddraft.pdf 

Montana Board of Regents 

Office of Commissioner of Higher Education 

Montana University System 

560 North Park Avenue Helena, MT 59601 

Montana Office of Consumer Protection 

2225 11th Avenue PO Box 200151 Helena, MT 59620-0151 

contactocp@mt.gov 

http://mus.edu/MUS-Statement-of-Complaint-Process.asp 

Nebraska Coordinating Commission for Postsecondary Education 

PO Box 95005, Lincoln, NE 68509-5005 

Nebraska Attorney General Consumer Protection Division 

2115 State Capitol, Lincoln, NE 68509 

https://protectthegoodlife.nebraska.gov/file-consumer-complaint  

Consumer Protection Hotline: (800) 727-6432 

Nevada Commission on Postsecondary Education 

8778 S Maryland Parkway, Suite 115, Las Vegas, NV 89123 

http://cpe.nv.gov/Students/Students_Home/ 

Janet Fiderio 

New Hampshire Department of Education – Division of Higher Education 

101 Pleasant Street Concord, NH 03301 

janet.fiderio@doe.nh.gov 

603-271-2695

New Jersey Higher Education 

PO Box 542, Trenton, NJ 08625

 oshe@oshe.nj.gov  

http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml 

New Jersey Division of Consumer Affairs 

124 Halsey Street, Newark, New Jersey 07102

 http://www.njconsumeraffairs.gov/Pages/File-a-Complaint-old.aspx

New Mexico Higher Education Department 

2044 Galisteo Street, Suite 4, Santa Fe, NM 87505  

http://www.hed.state.nm.us/students/hed-student-complaint-form.aspx 

HigherEd.Info@state.nm.us 

505-476-8411 

New York Office of College and University Evaluation 

New York State Education Department 

5 North Mezzanine, Albany, NY 12234 

ocueinfo@mail.nysed.gov 

http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html 

North Carolina State Board of Proprietary Schools 

200 West Jones St. Raleigh, NC 27603 

http://www.nccommunitycolleges.edu/proprietary-schools 

Dr. Richard Rothaus, Vice Chancellor of Academic and Student Affairs 

North Dakota University System 

600 E Boulevard Ave, Dept 215 Bismarck, ND 58505-0230 

richard.rothaus@ndus.edu 

(701) 328-4136

http://www.ndus.edu/system/state-authorization/ 

North Dakota Consumer Protection Division (if institution is not authorized) 

Office of Attorney General

Parrell Grossman, Director, Consumer Protection Division, 701-328-5570 

Gateway Professional Center, 1050 E Interstate Ave. Suite 200, Bismarck, ND 58503-5574 

https://attorneygeneral.nd.gov/consumer-resources/consumer-complaints 

Ohio State Board of Career Colleges and Schools 

30 East Broad Street, Suite 2481, Columbus, OH 43215

http://scr.ohio.gov/ConsumerInformation/FilingaComplaint.aspx 

Oklahoma State Board of Private Vocational Schools 

3700 Classen Boulevard, Suite 250, Oklahoma City, OK 73118-2864 

Oregon Higher Education Coordinating Commission 

Office of Degree Authorization 

255 State St. NE, Salem, OR 97301 

Oregon Attorney General Financial Fraud/Consumer Protection Section 

1162 Court St. NE, Salem, OR 97301-4096 

http://www.doj.state.or.us/consumer/pdf/consumer_complaint.pdf 

Pennsylvania Department of Education 

333 Market Street, Harrisburg, PA 17126-0333 http://www.education.pa.gov/Documents/PostsecondaryAdult/College%20and%20Career%20Education/Private%20Licensed%20Schools/Community% 20Colleges-Colleges-Universities%20and%20Seminaries%20Complaint%20Form.pdf 

Office of Attorney General, Bureau of Consumer Protection 

14th Floor, Strawberry Square, Harrisburg, PA 17120

https://www.attorneygeneral.gov/Quick_Links/Pennsylvania_Attorney_General_Complaint_For ms/ 

Rhode Island Office of the Postsecondary Commissioner 

560 Jefferson Boulevard Warwick, RI 02886 

Rhode Island Department of Attorney General

Consumer Protection Unit 

150 South Main Street, Providence, RI 02903 

https://riag.wufoo.com/forms/q1851amb1bdd4d5/ 

South Carolina Commission on Higher Education 

1122 Lady St., Suite 300 Columbia, SC 29201 

803-737-3918 

South Dakota Secretary of State Steve Barnett 

State Capitol 

500 East Capitol Avenue Pierre, SD 57501-5070 

sdsos@state.sd.us 

South Dakota Office of Attorney General, Division of Consumer Protection 

1302 E Hwy 14 Suite 3, Pierre, SD 57501-8053 

http://consumer.sd.gov/complaintform.aspx

Tennessee Higher Education Commission 

404 James Robertson Parkway, Suite 1900, Nashville, TN 37243 

https://www.tn.gov/content/tn/thec/bureaus/student-aid-and-compliance/postsecondary-stateauthorization/request-for-complaint-review.html  

Texas Higher Education Coordinating Board 

1200 E. Anderson Lane, Austin, TX 78752 

http://www.thecb.state.tx.us/index.cfm?objectid=989FE9A0-2213-11E8-BC500050560100A9  

Office of the Attorney General Consumer Protection Division 

PO Box 12548, Austin, TX 78711-2548

https://www.texasattorneygeneral.gov/cpd/file-a-consumer-complaint 

Utah Division of Consumer Protection 

160 East 300 South Salt Lake City, Utah 84111 

consumerprotection@utah.gov 

https://dcp.utah.gov/complaints/manual.html 

Vermont Agency of Education, State Board of Education 

1 National Life Drive, Davis 5, Montpelier, VT 05602-2501 

AOE.EdInfo@state.vt.us  

Vermont Attorney General’s Office 

109 State Street, Montpelier, VT 05602-2501

State Council of Higher Education for Virginia 

101 N. 14th St., James Monroe Building, Richmond, VA 23219 

http://www.schev.edu/index/students-and-parents/resources/student-complaints 

Washington Student Achievement Council 

917 Lakeridge Way, PO Box 43430 Olympia, WA 98504-3430 

complaints@wsac.wa.gov 

http://wsac.wa.gov/protecting-education-consumers 

Community and Technical College System of West Virginia 

1018 Kanawha Blvd. E., Ste. 700, Charleston WV 25301 

https://wvctcs.org/complaints  

West Virginia Office of the Attorney General, Consumer Protection Division 

P.O. Box 1789, Charleston, WV 25326-1789 

Wisconsin Educational Approval Program 

P.O. Box 8366 Madison, WI 53708-8366 

dspseap@wisconsin.gov 

https://dsps.wi.gov/Documents/EAComplaintForm3.01.doc 

Wyoming Department of Education 

2300 Capitol Avenue, Hathaway Building, 2nd Floor Cheyenne, WY 82002-0050

 https://1ddlxtt2jowkvs672myo6z14-wpengine.netdna-ssl.com/wpcontent/uploads/2018/08/Wyoming-Department-of-Education-Student-Complaint-Process.pdf  https://edu.wyoming.gov/blog/2018/12/06/student-complaint-form/  

Attorney General's Office 

123 Capitol Building, 200 W. 24th Street Cheyenne, WY 82002 

Postsecondary Education Complaints 

Director of Licensure 

University of North Carolina System Office 

910 Raleigh Road Chapel Hill, NC 27515 

919-962-4558

studentcomplaint@northcarolina.edu 

Government of the United States Virgin Islands 

Department of Education, Office of the Commissioner 

1834 Kongens Gade St. Thomas, V.I. 00802